Website Usage Conditions
By using the website https://podolog.ge/ the user consents to the storage and processing of their personal data and cookies https://podolog.ge/
The user is required to provide https://podolog.ge/ and to update the provided data in case of changes.
Processed Data
When registering on the website https://podolog.ge/ the user provides the following information:
Mobile phone number
Email address
Address
Name
Password for online purchase authorization.
To register on https://podolog.ge/ the user must provide the above information. Without providing this data, the user will not be able to register on the website https://podolog.ge/.
After selecting products, the user will be redirected to the payment page. On the payment page, the user fills in their card details and confirms payment
https://podolog.ge/ does not have access to the user's bank card details
https://podolog.ge/ receives information about the payment made by the user
User Rights
Users have the right to request the following information from https://podolog.ge/ regarding data processing:
Which user data is processed by https://podolog.ge/
The purpose of processing personal data
The legal basis for data processing
Information on how personal data is collected
To whom the user's data is transferred, the legal basis, and the purpose of data transfer
Upon the user's request https://podolog.ge/ is obliged to correct, update, add, block, delete, or destroy data if it is incomplete, inaccurate, not up-to-date, or if its collection and processing were carried out in violation of the requirements of the law. In the event of a violation of the rights provided by the Georgian law "On Personal Data Protection," the user has the right to appeal to the court
The user has the right to revoke their consent given to https://podolog.ge/ at any time, as well as to request the cessation of data processing and the destruction of processed data
User Responsibilities
The user is required to provide https://podolog.ge/ with complete and accurate personal data to receive the service in the future. This obligation also applies to changes made by the user at a later stage
Return Policy
The satisfaction of each customer is important to https://podolog.ge/ Therefore, we do our best to offer high-quality products that meet the expectations of each customer. If the delivered product is damaged or does not match what is indicated on the website https://podolog.ge/ we offer to replace it or refund the money under the conditions outlined below. The return policy is an integral part of the Terms of Use of the website https://podolog.ge/ so by agreeing to the Terms of Use https://podolog.ge/ you also agree to the Return Policy
How to Return a Product
Considering the Return Policy of https://podolog.ge/ we provide you with the opportunity to return a purchased product if:
- The product does not match the order
- The purchased product differs from the item listed/described on the website
- The purchased product is perishable or has a short shelf life
- The purchased product does not meet the specifications indicated on https://podolog.ge/
- The purchased product is defective, with manufacturing defects
The purchased product (e.g., ointment, cream, or drops) is not sealed and shows visible defects in the packaging
In the case of an incorrect/error transaction on the website https://podolog.ge/ you must contact us at info@podolog.ge to report an incomplete or incorrectly executed transaction
You Cannot Return a Product If
Considering the Return Policy of https://podolog.ge/ you cannot return a product if
The product is sealed, and its seal was damaged during delivery, for which https://podolog.ge/ is not responsible impossible for health or hygiene reasons
If the user has opened the product or damaged the box, package, or seal, the product shows signs of use, and the return is impossible for health or hygiene reasons